Course Delivery

From phbi.ca:

• Click on “Training Login” at the top right part of your screen
• Create a new account by clicking “Not a student?”
• Enter your legal first and last name, email address and phone number
• Click “Sign Up”
• Check your email for the Welcome email with instructions on how to set up your password
• Click on “Set up my Password”
• Read and accept the Privacy Policy and Marketing Consent
• Click “Next”
• Create and confirm your password
• Click “Change Password”

• Check your email for the Welcome email with instructions on how to set up your password
• Click on “Set up my Password”
• Read and accept the Privacy Policy and Marketing Consent
• Click “Next”
• Create and confirm your password
• Click “Change Password”
  • *If you’re unable to locate the Welcome email, you can click on “Forgot your password?” on the login page.
• Enter your email address
• Click “Reset Password”
• Check your email for instructions on how to set up your password.

From phbi.ca:

• Click on “Training Login” at the top right part of your screen
• If you already have an account, leg in using your existing username and password
• If you are a new user, create a new account by clicking “Not a student?”

• Close all browsers
• Visit www.phbi.ca
• Click on “Training Login” at the top right part of your screen.
• Enter your username & password
  • If you are still experiencing issues logging in, please contact us 1.888.325.9999 [email protected]

From phbi.ca:

• Click on Training Login
• Click on “Forgot Your Password”
• Type in your Username
• Click “Reset Password”
• Check your email. You will receive an email with instructions how to reset your password

From your student dashboard homepage:

• Click on “Courses” or search in the search bar for the course you are interested in
• Select the course you would like to enrol in
• Click “Enrol Now” to add the course to your cart
• Click on your cart and select “Proceed to Checkout”
  • if you are not logged in at this point, you will be required to log in
• Complete the address information – if you address and billing information is the same – Click “Next”. If not, unclick Billing Address
• Review your order and click “Next”
• Review your Billing Address
• “Proceed to Payment Information”
• Enter your payment details
• Submit payment
• Receipt will be emailed to you

While logged into the student dashboard homepage:

• Go to “My Orders”
• Click “View All Orders”
• Click on the applicable order/receipt
• Click on “Resend Purchase Receipt”

Once you log in to the student dashboard homepage:

Option 1

• You will be able to see your recent courses under the “My Courses” heading
• Click on “”Start Course””

Option 2

• Click on the button “Go to my Training Dashboard” (myPHBI)
• Click on “My Courses”
• Locate the course and click and “Resume” or Start”

You can access and use myPHBI from a tablet or mobile device:

Requirements: Current version of iOS with the latest version of Chrome or Safari or Android 5.0 + OS with the latest version of Chrome

• Visit your app store and download the Absorb Learning App.
• Enter your LMS URL as phbi-mobile.myabsorb.ca
• Login using your username and password to access your courses.

From myPHBI training dashboard:

• Select “Transcript” to view a list of your completed certificates (if applicable) and click on the certificate you need.

Example: change name, change email address, change region, learn more about certification programs, etc:

Once you log in to the student dashboard homepage:

• Click on “Contact Support”
• Enter details in the fields – subject, type, description
• If you wish to upload a screenshot or photo, please click on “Upload File”
• Once completed, click “Submit”
• You will receive an email confirmation that your support request has been sent
• Our team will review and respond to you within two business days.

Once you are logged into your student dashboard homepage:

• Click on your name in the top right corner
• Click on “Profile”
• Enter updated information
• Click “Update Profile”

To update your name or main email address, please submit a support ticket. See above “What do I do if I need assistance?” to learn more.