Taking Exams
Exams for Online Courses
Third party exam proctoring is required for all online exams
If you’re registered in an online course, you’ll be required complete the entire course before taking the final exam.
To access your final exam, you must complete:
- Each online module, including assessments and quizzes.
Please note: If you don’t complete the requirements noted above, your exam cannot be accessed, even if you’ve scheduled the exam with a third-party proctor.
Third Party Exam Proctoring
Third party exam proctoring is required for all online exams. The cost of the proctor is included in your course fees.
Passing Grades
All courses must have a minimum passing grade of 70%.
Exam Length
Exams are maximum of two hours in duration.
Test online with ProctorU
Live online exams are available 24/7 through our online exam proctoring partner, ProctorU. This is a convenient and affordable way to complete your online exam from any location with internet access, while a proctor monitors you remotely.
All Training Ontario courses are closed book. Please note, you are required to bring the Building Codes book for the Building Codes course and exam.
If a student does not successfully complete the final exam for a Training Ontario course, they have a maximum of three (3) additional exam rewrites.
The student will receive an email with detailed instructions on the process for the rewrite.
There is an administration fee of $125 + tax, per rewrite, which must be paid in advance, and includes the third-party proctor fee for their service.
Exam rewrites are not available for challenge exams.
If an online exam proctored through ProctorU must be rescheduled, any fee that ProctorU may charge will apply.
If an in-person exam must be rescheduled with less than five business days notice, a $50 + tax fee will apply. No fee will be charged to reschedule an exam when at least five business days advance notice has been provided.
Individuals who have completed an equivalent course with another training provider, or feel they have proficiency in the subject matter may choose to take Training Ontario’s proctored challenge exam.
The challenge exam was developed to reflect Training Ontario’s course content, which aligns with HCRA’s competency requirements for specific subject areas. By successfully passing this challenge exam, students will meet their HCRA qualification requirements for Ontario’s core competency.
Students will not be provided access to course materials in order to prepare for the exam. The challenge exam was developed specifically for Training Ontario’s course content, which aligns with HCRA’s learning outcomes for the subject area. A minimum of five business days’ notice prior to the exam date is required to schedule an exam.
If you’re registered in an online course, it is mandatory you complete the entire course before taking the final exam. If you don’t complete the entire course, your exam cannot be accessed, even if you’ve scheduled the exam with a third-party proctor.
ProctorU is the third-party proctor company that PHBI is partnered with, for exam process information. Student Support>ProctorU and in the student handbook on your training dashboard.
Make sure to close the course expiry orange bar before starting your exam so that the exam timer is fully visible.
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